Privacy Policy

Last updated: 3/26/2026

1. Introduction

Maravi Rewards ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Business information (company name, address, registration number)
  • Payment information (processed securely by third-party providers)
  • Account credentials (username, password)
  • Profile information and preferences

Automatically Collected Information

When you use our Platform, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Platform
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to comments, questions, and customer service requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

  • Contract Performance: Processing necessary to perform our contract with you
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: You have given explicit consent for specific purposes
  • Legal Obligation: Processing necessary to comply with legal requirements

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
  • Business Partners: Other businesses you transact with through our Platform
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Data Rights (GDPR)

If you are in the EEA, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of our Platform. You can control cookies through your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for Platform functionality
  • Analytics Cookies: Help us understand how you use the Platform
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Track your activity for advertising (with consent)

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Data Protection Officer: [email protected]
Address: [Company Address]

14. Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.